Booking a session with us

• Selecting your session.

To ensure we run the best parties we can, we group the children in 3 separate age groups, Those children who are celebrating a 9th, 10th and 11th Birthday play together and those children who are celebrating a 12th, 13th and 14th Birthday play together and exclusive use parties for 8th Birthdays only.

We can allow a maximum of 2 Adults in each of our Junior Parties, or 2 players outside of the age range of the group.

On our online booking system there is 3 options, please select the correct age range you require.

• Enquire about potential party dates and availability

You can check potential dates online 24hrs a day, please click the link at the bottom of the page.

• Provisional booking

We no longer offer the facility to provisionally book parties as all our sessions are online and are checked in real time.

• Making a booking

When you make your booking, you will need to know how many players you are booking for, either 10, 15, 20, 25+.  How many guns you secure with a deposit at the time of booking is how many guns you will have on the day.  If you book for 10 for example, and only 8 people turn up on the day, you will still be charged in full for the amount of players you have booked for.  We can not accommodate extra players if you over invite, please see our inviting people section.  The deposit required to secure the booking is 50% of total players booked.  You can choose to either pay 50% or the whole amount on booking.  If you have selected 50% deposit and 50% remaining balance, the balance automatically will be taken 3 days before the booking. The online booking system will indicate the date of this payment once you book.  We accept most major credit and debit cards.  Deposits are non-refundable, but are transferable to another date up to one month before your booking.  *Please note there is an additional  2.5% charge should you wish to pay by credit card.  There is not a charge for debit cards.

Please follow the steps online and fill in all the information required on our booking system, including name and ages of birthday children.  Follow the instructions online and complete your purchase.  If you press the back button at any time, you may loose your information and have to restart the booking again.

• Booking Terms and Conditions

Please read our Booking Terms and Conditions Here, all bookings are made on the acceptance and agreement of these terms and conditions prior to booking your session with us.  Please print out a copy of these for your records.

• Is there a charge if I pay be Credit card?

  Yes, if you choose to pay by credit card there will be an additional 2.5% charge to cover the costs we incur to process that payment method.  There is no charge for debit cards.  With increasing costs for merchant services and card processing for credit cards, we decided against increasing all of our prices by a further 2.5% to accommodate credit card charges as 90% of our customers pay by debit card, and therefore decided to only add the additional 2.5% to credit cards to the 10% of customers who wish to pay by this method.  Please note if debit card is selected and then payment is made by credit card, there will be a £5.00 admin fee to cover the cost of this being manually changed to the correct card.

• After you have booked

Once you have booked your session with us, you will receive your confirmation of booking via e-mail.  There will be a pdf attachment called booking pack  This will have important information on that you will need to read regarding your party.  The email will confirm how many players you have booked for, the time and date of your party, the amount of deposit you have paid and the remaining balance that is due, when it is due or if you have paid in full.  If you have chosen the 50% deposit option, the remaining 50% will be taken automatically off the same card as the deposit, 3 days before the session on the dates specified.  You will also receive a receipt from paypoint for your card transaction.

• I have had a party with you before, Do I still get a free place?

  Yes, when you are booking, you can fill in the information on the last party you had with us with an approximate date and we will check this.  Once you have read your booking information pack, please email us your details and once we have checked we will confirm an extra place has been added for you free of charge.  Please note this is limited to 1 free place per party and is in addition to the numbers booked.  You also must have personally booked the party with us before, not a friend.

• Inviting people

Your confirmation of booking will direct you to download your party invites, directions and player consent forms from our website for each player.  Players that are aged under 18 years old are required to have a parental consent form signed by their parents in order for them to play on the day.  No Form – No play.  Over 18’s need to sign their own forms.  We recommend you print of the invite, directions and correct consent form for each player, staple them together and issue these as invitations to your guests.  They need to either hand the consent form back to the birthday mum/dad prior to the party, or bring it along with them on the day.

PLEASE NOTE – We recommend that you do not send out more invites than you have guns booked.  With some alternative parties, parents will send out 15 invites in the hope of getting 10 “yes’s”.  With Lasergaming parties, we do NOT recommend this, our parties are very popular, and most children will change their plans to attend. In the past there have been incidents where mums have over invited, more people responded with a yes, than they had guns booked, all our guns were booked out, so the poor mum had to let down children after they had been invited by telling them now they couldn’t come. This can be avoided by not over inviting!  Please start by sending out the same amount of invites as you have guns booked, and then as people let you know if they can make it or not, then send out others if need be.

Once you have invited your guests and people start accepting their invitations, some parents will inform you of information specific to their child, for example, they are vegetarian, they are allergic to wasp stings, they have had a broken arm in the past 6 weeks, they have a nut allergy etc.  If you are unsure how this will affect your party, please do not hesitate to contact us to discuss.  In most cases, with good preparation and prior knowledge before the party day, by our staff team, players can still attend.  For more info on this, please read our FAQ section.

• Remaining Balance (Only if chosen 50% deposit option)

The remaining balance for the party will automatically be taken off the same card as the deposit 3 days before the party.  We do not require you to call us to do this.  In the event there is a problem with the payment method we will call you.  If you have had a new card issued you will need to call us to change the details over at least 7 days before the party.

• On the day

So you booked your party, sent your invites out and now its party day!

On your invites it would have asked your guests to arrive 10 minutes before the party start time.  We recommend birthday parents arrive 15 minutes before their party start time, but no earlier.

As your guests are arriving, please collect in their player consent forms as they need these to play.  Anyone who has forgot theirs, please ask them to fill in a spare one.  Please gather your group together in the carpark.  We will come down and meet the groups and collect all forms form the party parents 5 minutes before the party start time.  Please note, children are very excited at this stage and it is very important that they are well supervised by their parents or the birthday parents whilst in the carpark before we take them up to the Laserzones.

Once we have all groups ready, we will walk the groups up to the woodland and into the briefing zone.  Birthday parents and other guests can either wait in our party shelter area, or take a seat in the picnic area on site.  For health and safety reasons and child protection reasons, players only are allowed into the laser zones.

The groups will now be briefed and weapons issued.  They will begin the gaming and will not return until 15 minutes before the end of the party time.  We will return your group to the birthday shelter area for pictures, and officially hand the children back over to you. Each player will be given a 1/4lb burger and there will be squash underneath your shelter.  We would ask parents to ensure that the children at this time are fully supervised, they do not climb any trees or structures and remain in the birthday area.  Parents who have brought along a cake will usually do their birthday celebrations at this time, and we ask that all rubbish is taken off site with you, when your group departs.

We allow 15 minutes for food and drink at the end of the session.  It has been our experience over the years that any longer than this, and the children once they have eaten and had refreshments start to get a bit restless which can be a problem for the birthday parents to try and control and keep the children safe until they are picked up by their parents.

Please note we upload any pictures to Facebook on Monday’s and Fridays only.  www.facebook.com/lasergamingoxford

We hope you have a great day with us, and we love to hear the parents and Birthday children’s feedback after their parties, and are always looking to improve our services.  If you have any comments or feedback you wish to share,  or any photos of players, cakes etc, please e-mail us at lasergaming@yahoo.co.uk.